In this modern age, internet connectivity speed and stability are more crucial than ever. Whether you are working from home, have online classes, manage an online business, or binge-watch your favorite shows, you must have an internet service that won't fail you. Among the most sought-after alternatives in the Philippines is PLDT Home Fiber Internet.
But is it really worth it in 2025? I’ve personally used it for over a year, and in this article, I’ll share my honest experience — the good, the bad, and everything in between.
What is PLDT Home Fiber Internet?
PLDT Home Fiber is a high-speed internet service offered by the Philippine Long Distance Telephone Company (PLDT). It employs fiber-optic technology to offer high-speed internet connectivity to residences nationwide. With speeds of 50 Mbps up to 1000 Mbps, it's promoted as one of the fastest and most reliable internet services in the Philippines.
Why I Chose PLDT Fiber My Personal Reason
Similar to most people, I work from home. In the early parts of 2024, I was having a bad internet connection with another provider. Video conferencing kept disconnecting, downloads took ages, and gaming was out of the question without lag.
I read a lot of reviews, talked to people around, and PLDT Home Fiber kept coming up. I took the plunge — and here's what I discovered.
Installation Experience – Smooth and Professional
The installation went smoothly unexpectedly. They called me after I applied online on the PLDT website within 48 hours. A technician came to my residence within three days.
The technician:
Installed the fiber modem tidily
Tested the connection speed before he left
Demonstrated completely how to reach the admin panel
I was online and surfing within an hour.
Internet Speed – Consistent and Fast (Most of the Time)
I signed up for the Fiber Plus Plan 1299, which has a maximum speed of 50 Mbps. With speed test tools
Day: 40–48 Mbps
Night: 45–50 Mbps
Peak hours: occasionally fell to 30–35 Mbps
Watching Netflix in HD, joining Zoom calls, uploading files to Google Drive, and even playing online games like Valorant everything was very smooth.
Was it flawless? No. But it was 90% dependable, which is better than my previous service.
Real-Life Usage – What Works and What Needs Improvement
What I Loved
Constant speeds: Hardly fell below 30 Mbps
Low latency: Best for playing games and video calls
Landline bundle: Convenient for emergency calls
PLDT app: Simple to track usage and pay bills
What Could Be Better
Wait times for customer support: 20–30 mins to get through on busy days
Random slowdowns during typhoons
Modem range: Wi-Fi gets weaker in far rooms (I now use a Wi-Fi extender)
Monthly Charges and Add-ons
Here's a brief overview of the typical plans as of 2025:
Plan Name
Speed
Monthly Charge
Ideal For
Fiber Plus 1299
Up to 50 Mbps
₱1,299
Light streaming, browsing
Fiber Plus 1699
Up to 100 Mbps
₱1,699
Online classes, WFH
Fiber Plus 2399
Up to 400 Mbps
₱2,399
4K streaming, gaming
Fiber Plus 2999
Up to 600 Mbps
₱2,999
Multi-user households
Fiber Plus 9499
Up to 1000 Mbps
₱9,499
Small offices, studios
There are no surprise fees, but you do pay an installation fee one time. And if you terminate early, there is an early termination fee.
Customer Support A Mixed Bag
PLDT's hotline and online support are functional, but they're not quick all the time. It takes 30 minutes on weekends to speak with someone. But once you get through, the staff are courteous and cooperative.
Pro Tip: Use the PLDT Home app or Messenger chatbot for faster responses.
Is PLDT Fiber Good for Gaming and Streaming?
Absolutely. I’ve played Valorant, Mobile Legends, and streamed live on YouTube using my 100 Mbps plan. There was zero buffering on Netflix and smooth playback even in 4K quality.
Ping during gaming:
Local servers: 12–20 ms
SEA servers: 30–50 ms
US servers: 100+ ms (expected)
For gamers and streamers, I suggest the Fiber Plus 1699 and above.
Pros and Cons Summary
Pros:
Consistent speeds for work, learning, and entertainment
Rock-solid fiber-optic connection
Highly available all over the Philippines
Value-for-money offerings
Cons:
Speed drops occasionally during inclement weather
Long support queue times on peak days
Basic modem range may be expanded
Final Verdict Is It Worth Having PLDT Home Fiber in 2025?
If you’re living in the Philippines and need a reliable internet provider for work, school, or entertainment, PLDT Home Fiber is definitely worth considering. While it’s not perfect, it offers great value for the price, strong performance, and wide availability.
Just be sure to pick the right plan for your needs, get a Wi-Fi extender for big houses, and use the PLDT app to manage your account easily.
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